Typically all Sales exercises (leaving out the exercises attempted by Marketing capability) can be extensively sorted into pre-deals and post-deals exercises.
What is Pre-Sales?
Pre deals significance before the deals. All in all, it incorporates every one of the exercises or cycles that are acted to switch a lead or prospect over completely to a paying client or client. The pre-deals idea is material across every one of the organizations that arrange with clients and clients to sell their items and administrations.
Pre-Sales Activities
Pre Sales Activities are the errands that are performed before the item is offered to a client. These exercises frequently incorporate possibility and qualify leads, item research, statistical surveying, information investigation, client examination, making interesting selling recommendations, overseeing bargain capabilities and proposition, and so forth. These exercises joined are acted to sell the item.
Pre-Sales Process
A Pre-Sale Process is a bunch of exercises completed to change over another client or win another business contract. This cycle begins with the contact stage and closures once the client is obtained or an item is sold. The pre-deals process stream incorporates errands like making recommendations in light of client necessities, item exhibition, and so on.
Pre Sales Documents
They are of 2 kinds 1) Inquiries and 2) Quotation: Requests: Inquiry archives are client demand for data about product.(e.g. Is item is accessible, item cost, delivery date, and so forth). T-code for Inquiries is -
VA11 - Create Inquiry
VA12 - Change Inquiry
VA13-Display Inquiry
1. Prospecting:
2. Qualification:
3. Sales Presentation:
4. Handling Objections:
5. Closing Deals:
6. Post-Sale Activities:
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7. Relationship Building:
8. Sales Metrics and Analysis:
9. Sales Training and Development:
10. Technology Integration:
11. Market Research:
12. Strategic Planning:
13. Marketing Collaboration:
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Quotes: This is a lawfully restricting record to the client, for conveying an item or administration to the client T-code for Quotes is -
VA21 - Create Quotation
VA22 - Change Quotation
VA23-Display Quotation
Pre Sales Support
It characterizes the following client contacts by deals visits, calls, letters, and direct mailings.
Client Tracking: Sales staff track clients.
Mailing Campaigns: Sales faculty or organization orchestrate mailing efforts to arrive at clients.Client phone Queries: Sales support faculty answer Customer inquiries. Post Sales exercises these exercises incorporate Farming, Relationship Management, and Support.
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